Do’s and Don’ts

DO:

  • Top up your Rabbit before the Stored Value runs out
     
  • Hold your Rabbit steadily over a reader, and wait until there is a "beep" to ensure your transaction has gone through
     
  • Keep your Rabbit free from physical damage, stickers or other adhesives
     
  • Enroll in Carrot Rewards for points collection and other member benefits.
     

DON'T:

  • Hold more than 1 Rabbit over a reader at the same time
     
  • Hold your Rabbit with other contactless cards over a reader at the same time
     
  • Move your Rabbit away from the reader too quickly - wait for the "beep" to make sure your transaction has gone through
     
  • Bend, write on, scratch, cut or paste something on your Rabbit